Terms & Conditions
TJ Pro Services LLC Residential Agreement for Services
This document serves as a binding agreement between the property owner, hereby identified as “client,” and TJ Pro Services LLC and its agents, owners, employees, and subcontractors, hereby identified as “Company,” for the execution of services in exchange for payment for residential power washing services.
Permissions​
Client or his/her agent agrees to allow the Company on the property for the purposes of cleaning services.
The client understands that there is no set timeframe for the completion of services and that several visits to the property may be required.
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The company also has permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.
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The client agrees to allow the company to utilize their residential water source via an outdoor spigot, which will be turned on and easily accessible on the date of service.
Acknowledgment of Risks
and Releases of Liability​
Power Washing uses a combination of high-pressure wash and soft wash systems to clean your home as gently as possible; however, damage can still occur due to poor maintenance, neglect of the property, and/or low-grade building materials.
Clients ensure that their home’s materials are able to be power washed. It is the responsibility of the client to ensure that their property has been maintained in accordance with its manufacturer’s recommendations and that any defects or areas of concern are repaired prior to washing to insure a watertight, surface.
The Client assumes all of these risks and takes responsibility for any damage that occurs due to faulty materials or non-watertight doors, windows, electrical outlets, appliances, or any patio furniture or other personal property not removed from the work area prior to service.
Window Cleaning
The client understands that window cleaning is a separate service and that Power Washing does not include window cleaning. We will power wash the windows to wash away loose dirt.
If you would like window cleaning, please reach out to us to discuss it, or choose this as an add-on when reviewing your quote.
Client agrees to release the Company of any or all liability for injuries sustained due to equipment placement including injuries from tripping/falling, striking equipment, falling debris, or equipment.
House/Gutter Wash Acknowledgement
The client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl and aluminum-sided homes as well as aluminum gutters that have not been maintained or have sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on the siding and the clear luster removed. Please understand, if your home suffers from oxidation, you may see this difference after cleaning. When a home is covered with debris, those blemishes may not stand out as much as they would after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during the cleaning process.
The client understands that TJ Pro Services LLC may not find every flaw and is not responsible if it is more noticeable after washing unless it is found to be negligence on our end.
The client also understands if we do a site-unseen estimate based on provided photos or use of google maps, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, the client understands we are not responsible for any unacknowledged flaw and will do our best to point this out at the date of cleaning.
The client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding.
Client Responsibility on the day of the service
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Water spigots must be activated and accessible.
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All windows & doors must be shut tightly.
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Pets must be kept inside during service.
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Clear the work areas of all flags, doormats, vehicles, patios furniture, potted plants, or sensitive materials from the areas being washed. (If not removed TJ Pro Services LLC will not be responsible for any damage to Items left in the work area.
Exclusions
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The Company is not responsible for any damage due to cleaning solution intrusion. While every effort is made to prevent this from happening, bad seals around windows and doors and cracks in concrete foundations can make this unavoidable.
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The Company is not responsible for the rare “fogging” effect that happens to multi-pane windows with bad seals.
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This agreement to provide services is in no way a guarantee that stains will be removed completely. The Company does strive for 100% customer satisfaction and will work with clients when this does not occur.
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Notify the Company when signing this agreement if there are any surfaces on or near the home that cannot have any form of detergent on them. If the company is not notified of this, The Company is not responsible for any ill effects to any surfaces regarding this matter